World of QuickVet
or Call: 302-659-0343
Our team has been working together with veterinary practices for more than 25 years, developing a unique, adaptable practice management system that is more flexible than anything else you'll find on the market today.  Our business philosophy has always been "be helpful, be better and ALWAYS be human".  We're one of the few or maybe only veterinary technology company that designs, develops and supports our own adaptable practice management system in house. When you call us you speak with the actual people who develop and maintain your QuickVet.
Over these many years, we've discovered technologies that compliment QuickVet and help our client practices provide the best medical care for their patients, including QuickPACS, J-Ray Laser Systems, BitDefender, MozyPro, just to name a few.  Whether you need a veterinary practice management system, have a question about our technologies, or make sure we really are as human as we claim... call us at 1-302-659-0343 or click the button to send us your questions!

Adaptive Technologies

Basic Support

We have organized the Support web with the following themes below, but remember to call us with any questions or to experience our "on-site" help!

General Assistance

How to get started, basic functions within our system

Detailed Support

Contact Our Office to get the new QuickVet Manual

Troubleshooting

When you're having trouble with your system, network, printer and life :-)

1st Step Troubleshooting

Try this first, if you get Windows errors or General Protection Faults.

Training Guide

Learning how to use the AHMS: Who should know what !

Printing Configuration

How to setup the Printers at Each Workstation or Session

Interactive Support

How to contact us and setup for a Remote session

QuickHelp

Our new Quick Help Reference Guide

Backing Up Data

Instructions on Backing Up Data.  Required Reading

Viruses & Firewalls

Virus Scanning and Firewall Protection Required Reading

Power Outage Procedure

Procedure to follow when a power outage occurs.

Articles to Help You do the Right thing!

Please read these articles, to help convince you to do the right thing!

Web Tutorials

Just email or call our office to set up live web tutorials!
ALT NAME

QUICKPACS

QUICKPACS is a complete cloud-based RIS/PACS and Medical Image Archival and Storage Solution that gives you an easy and secure method to upload, store, view, share and manage your Digital X-Ray images in the “cloud.”

Learn more...

J-Ray Laser Systems

J-Ray Laser Systems

The J-Ray Laser System is a specially designed laser system that can perform superior Therapy Treatments and Surgeries.  This versatility makes it the perfect fit for just about any veterinary practice, regardless of discipline.

Learn more...

Vantiv Payment Processing

Vantiv Payment Processing

Vantiv enables seamless debit/credit card processing for practices of all sizes and types. We love to help practices grow no matter if they are mobile or brick and mortar. We can provide the payment processing solutions wherever you’re selling.

Learn more...

Lab Analyzer Integration

Lab Analysis Integration

QuickVet helps you digitize your practice, integrating with most lab analyzers, so the results can be reviewed in QuickVet and attached to the patient's record. 

Learn more...

Bitdefender GravityZone

Bitdefender GravityZone

Bitdefender Advanced Threat Control (ATC) permanently monitors running processes for signs of malicious behavior. A pioneering technology launched in 2008 as AVC, ATC has constantly been enhanced, keeping Bitdefender one step ahead of emerging threats.

Learn more...

MozyPro Online Backup

MozyPro Online Backup

We provide a set-and-forget backup solution that you don’t have to constantly monitor. Stop wasting time and money with external hard drives, stacks of CDs, and traditional backup systems. Our service frees up your valuable in-house resources for productive use in treating animals and helping clients.

Learn more...

Hardware

The foundation of technology is the hardware, and we help to educate you on the hardware that is best suited for your hospital.  We recommend various hardware manufacturers based on the track record and support for small and mid-sized businesses.   Creative solutions from our knowledgebase can help your practice truly move into the digital world. For example, the pole stand shown to the right allows you to add a full workstation anywhere in the hospital.

Mobility: House Calls and Farm Calls — With a laptop, and a wireless printer, you have access to all the information from the hospital, and can perform every task with ease.  You can use the same flow as you would at the hospital, accessing the same screens, or use similar screens to match your unique flow at a house-call.  QuickVet maintains all hospital functions, but provides enhanced efficiency at the house-call.  Our Appointment Scheduler will automatically add the client’s address into the appointment details (along with their phone number), so appointments can easily be grouped by location.  You can also maintain the Appointment Scheduler on the road, and when you return to the hospital, the remote update will alert you to any scheduling conflicts, while updating the schedules.  Any changes you make to the client information and to any of their pets (even ones not seen), will be updated automatically when you return to the hospital.  The hospital can maintain multiple mobile units simultaneously, with remote updates integrated with the hospital server.  Three unique flows can be performed at a house-call: Standard, Quick Consult, and Duplicate Visit.  A visit can be tagged with a Clinic To Do Item, to remind you to perform a task when you return to the hospital.

Integrating QuickVet and the Hardware into the Exam Room

To fully utilize QuickVet, you need an access point at each location where information is entered or referenced.  Obviously you will have a computer or two or three at the Reception Desk, for arriving and departing.  A computer at Pharmacy and one in Treatment are also primary locations.  But the area you interact most with the client & patient is in the Exam Room, or Consultation Room.  Though these rooms are rather small, there are technologies to make it easy to add a computer in the this small space.  Below are some simple solutions:

Full Desktop Computer Wall Mount

 

A Solution for Adding a Workstation Anywhere

Hidden Desktop Wall Mount (Stored)

...just Keyboard, Mouse and Monitor in the Stored Position

Showing the Hidden Desktop Workstation, just Keyboard, Mouse and Monitor in the Stored Position

Hidden Desktop Wall Mount

positioned so the Client can see, perfect!

Showing the Hidden Desktop Workstation, just Keyboard, Mouse and Monitor in the view for the Client, perfect!

positioned so the Doctor and Tech can see, perfect!

Showing the Hidden Desktop Workstation, just Keyboard, Mouse and Monitor in the view for the Doctor, perfect!

Networking

Networking allows all computers and devices to communicate, whether it's in the hospital, during a farm call, or being on vacation and checking in on how things are going.

Software

This is what it's all about, software!  Making the hardware and networking actually work for you, that's where we help!

Access to the 5-Minute Veterinary Consult — With the CD version, you can quickly access any condition or drug within QuickVet, by simply highlighting the desired word(s) and click on 5-MIN CONSULT.  The 5-Minute Veterinary Consult will automatically launch, bringing up the desired information, without having to find the book, and manually looking up the information.  The best part is that you can copy information from the Veterinary Consult and paste this information directly into QuickVet, whether it’s the clinical history, or Home Instructions for the client.

Technology

Our hospitals are currently using many technologies, from many companies, to help meet the needs of their clients and patients.  Since we work very closely with these hospitals, our knowledgebase includes these experiences to help you select and use these technologies. · Access to Technologies Improving Your Practice — QuickVet integrates with technologies to improve your practice: Pet Portals®, Antech’s Z(O)ASIS, 5-Minute Veterinary Consult, HealthyPet Reminders and others.  For example, you can quickly access any condition or drug within QuickVet; simply highlight the desired phrase and click on 5-MIN CONSULT.  Clinical information and client education can be accessed immediately within the examination.  These technologies provide more levels of communications with your clients and improve compliance. QuickVet works seamlessly with Bar Codes (scanners and printers), providing enhanced inventory control and more efficient sales.  With Tablet PCs, you can use QuickVet with enhanced handwriting recognition and voice recognition.  Since QuickVet is a true Windows application, you can utilize all technologies available to Windows. · Complete Management — QuickVet manages all activity in your practice: Appointments, Clinical Records, Billing, Reminders, Time Clock, Payroll, Accounts Payable, Accounting, Budgeting, Employee Scheduling, Doctor Rotations, Phone Messaging, Client Communications, and more. · Transitioning to a Digitized Practice — Our Medical Records Retrieval Module manages medical records integration with the Enhanced Appointment Scheduler and the Phone Messaging Module.  Providing control of medical records facilitates the transition to digital records. .